Drought can be devastating for plants. The impact can also be felt by plant producers and retailers. This week, Bridget’s guest is Melinda Knuth, a doctoral student at Texas A&M University, who has worked with Bridget and and some other researchers on a USDA Specialty Crop Research Grant for the past two years. In this first podcast reporting research results, Melinda and Bridget talk about the consumers who were in drought and did (or didn’t) notice it. Mel and Bridget discuss their perceptions of plants and water use.
Several marketing books have captivated Bridget and changed her marketing perspective. This week, Bridget discusses The Experience Economy by Joseph Pine and James Gilmore. The book sets forth some great marketing paradigms for the 21st century. Many firms can operationalize what Pine and Gilmore set forth about experience realms (education, aesthetic, entertainment, and escapist) to capitalize on the profitability of experiences. Bridget’s synopsis of the book may just help you add it to your reading list.
Episode 21 transcript
You can learn a lot from a Zip Code! In today’s busy society, it is becoming increasingly difficult to get people to complete surveys so that businesses can better understand them. Asking for a Zip Code at check-out provide the business with some great information that can be obtained for free at American Fact Finder (link). In this week’s episode, Bridget will discuss the importance and value of collecting Zip Code information and what you can do with it to boost your marketing strategy.
This week, Bridget builds on the research findings from focus groups with Gen X and Gen Y and discusses four marketing campaigns that put those findings in action. The campaigns are (1) Helping Your Garden Grow: We Guarantee It! (2) Grow Up Gardening, (3) We LOVE Where You Live, Too! and (4) How Does Your Garden Grow? These free marketing campaigns can be adapted by most retail operations and can help you better connect with Gen X and Gen Y.
Baby Boomers have been a key market segment for the Green Industry for decades. What do younger-aged potential customers think about horticulture, plants and gardening? This week, Bridget will discuss four key findings from online focus groups conducted a few years ago. Listen and learn a bit more about what the next generation of potential customers is thinking about our industry, both good and not-so-good. Next week, Bridget will discuss how to put these findings into action.
Bridget’s guest on the podcast this week is Debbie Hamrick, Director of Specialty Crops at the North Carolina Farm Bureau. Debbie and Bridget both serve on the Economic Committee for the National Initiative for Consumer Horticulture. They will discuss the info-graphics designed by Jennifer Gray (AmericanHort) for the committee and how anyone growing or marketing plants should be using these awesome research-based info-graphics in their business. The info-graphics are based on the information Charlie Hall spoke about in Episode 3. Download the free info-graphics here.
This week, Bridget continues to discuss bee-friendly insect management strategies but combines them with consumer perceptions of other eco-friendly practices. These include containers made from recycled materials, sustainably-sourced potting mixes or media, and recapturing/recycling irrigation water. Results from a 2015 study showed that the insect management strategies were slightly more important than other eco-practices. Yet, these finding should encourage businesses to be more transparent about the environmentally-friendly practices in which they are engaging.
Part of our industry’s connection to the environment is the food sources we provide for pollinators. With pollinator populations in decline, some colleagues and I wanted to understand what consumers were thinking about the use of neonicotonids. This week, I’ll discuss some findings from a recent consumer study where we investigated their knowledge of pest control terminology. The results show some accurate, and inaccurate, consumer perceptions about the industry’s use of neonicotonids.
Download a transcript of this week’s podcast here: transcript
Pollinator friendly insect management practices are a “hot topic” in the horticulture industry today. How do consumers feel about the promotion of pollinator friendly plants and do they pay any attention to the signs and displays? My guest this week is colleague and friend Dr. Hayk Khachatryan from the University of Florida. Hayk and I will talk about our recent article on consumer perceptions of pollinator friendly plants published in the journal Sustainability (link to article). Are some consumers willing to pay more for pollinator friendly plants? Listen and find out!
Dr. Ariana Torres from Purdue University is my guest this week. She and I will discuss her best practices recommendations for using social media. Many horticultural firms are using social media to communicate with customers. This podcast might give you some additional insight as to how to make your social media more effective.